Customs Consulting Services

Advisory

Keep you updated with consultation sessions on customs regulations, trade, industry, health and other related regulations, in discussion meetings, phones, email and any other means of communications.
 
Our Advisory services are built to understand your situation so that we could provide oursolution to meet your specific needs.
 
Our professionals have more than 20 years in the business who have handled various clients with many different business process backgrounds, allowing us to deliver insightful, creative and innovative solutions.

Compliance Review

Complying with customs regulations is important in running business, misunderstood regulations can result in business interruption, such as billing fines, blocking and even revocation of licenses.
 
Customs Compliance review is an activity to carry out compliance testing of transactions that applied/implemented by your organization against customs policies or regulations.
 
Customs Compliance Reviews enable your organisation to assess its compliance level, identify gaps, provide implementation plan to address gaps and prevent risks.
 
You can appoint HISconsulting as an independent party to carry out the compliance review. In general, the activities carried out are as follows:
  1. Scope / Scope
    Understand the business organization, business process and / or business plan
  2. Working Paper / Working Paper
    Prepare working papers related to implemented customs regulations
  3. Collection of Sample Documents/Records
    Collect sample documents/records/transactions from the organization related to the customs regulations.
  4. Doing Reviews
    Review documents/records and other evidence against customs policies or regulations related to the business process/plan of your organization.
  5. Preparation of draft reports
    Make a draft report/report of compliance review activities. In the findings section of the report, it usually includes the gaps/findings along with their descriptions, the articles/requirements that are the references for the gaps, the risks from the gaps, recommendations for improvement.
  6. Confirm
    Confirm with your organization regarding the gaps/findings.
  7. Final Report Submission
    Provide the final updated report to the your organization

Risks Mitigation

In the business, customs and excise risks are factors that can disrupt the smoothness of your business, it is very important to mitigate, manage and minimize or even eliminate all potential customs and excise risks in your business.
 
We will conduct the mitigation of all possible risks from customs and excise in your business process and will provide you based on regulations solutions to eliminate or minimize the risks.
 
Some benefits of doing the mitigation are :
  1. Protect your company from risks (billing fines, blocking and even revocation of licenses) that endanger the business
  2. Maintain the reputation of customs compliance that your company has built
  3. Avoid breaking the Customs regulations
  4. Increase the level of efficiency of company funds used
  5. Developing the company into a higher level business scale
 
Process of Customs Risks Mitigation are as follows :
  1. Study the Situation (the environment, transactions) of your business
  2. Risk Identification and Analysis the potentials customs risks and estimate what consequences will have to be faced. In another sense, how these risks can threaten or harm the company must be clearly mapped.
  3. Risk Evaluation to determine which Customs risks can be eliminated or reduced
  4. Perform testing of transaction data samples
  5. Provide the schemes, SOPs and any other tools to prevent those risks from happening in the future

Customs Audit

Companies engaged in import, export, transportation, forwarding, warehousing and other businesses related to international trade are objects to customs audit, which often result in high bills and even blocking because they are deemed not to comply with regulations,
We provide you :
  1. Internal Audit
    Performing customs audit standards to Company so that improvements can be made before being audited by customs be made to avoid the risks by the following steps :
    1. Understanding client’s business process and / or business plan
    2. Determine the audit program and audit evidence
    3. Perform a internal audit based on customs audit standard
    4. Present the internal audit exposure and recommendations for improvement
  2. Audit Assistance
    Guiding and assisting Companies in understanding the customs audit process and how to counter the audit findings, with the following steps :
    1. Understanding Company’s business process
    2. Estimate the audit data needed, audit targets and objectives, audit risks
    3. Reviewing and preparing data and/or documents for customs audit.
    4. Assisting in customs audit process
    5. Accompany or represent Companies in meetings with auditors
    6. Assisting Companies in preparing answer or response to audit findings

Disputes

Companies often have disputes with customs, especially regarding the HS code, customs valuation, administrative sanctions, fines and other issues, which can be resolved by an objection, appeal, or reconsideration process.
 
We provide with assistance and represent you in disputes process at the Customs Office, tax court or at the Supreme Court, with the following steps :
  1. Understanding the disputes that occur
  2. Regulations review
  3. Reviewing and preparing countermeasures
  4. Assisting Clients in preparing letter of objection, appeal or reconsideration
  5. Accompany and / or represent clients in the dispute process

Customs Facilitation

There are many customs facilities that you can take advantage of, in the form of simplification of procedures and fiscal benefits such as Bonded, KITE, Temporary Import, AEO Certification and others.
 
We will analyze which Customs facilitations fit to your business and provide assistance in understanding the benefits, requirements, process and risks of all the customs facilities regarding the your business process with the following steps :
  1. Determine the most suitable facilities for the company’s business
  2. Reviewing the as is conditions, provide GAP analysis, and assist Company to fullfilled the requirements
  3. Assisting Clients in preparing documents needed
  4. Accompany Companies in meetings with Customs to obtain license or facilitation instruments

HS code Determination

Before importing/exporting goods, importers/exporters must determine the propper HS code to cost the costs arise, because it is related to the import duty tariff and prepare required documents appropriately because it is related to the prohibitions and restrictions policy.
Declaring inappropriate HS code can cause facing problems in the form of imposing additional billing charge by Customs and even failing to import or export transactions.
We help Companies to detemine the HC Code of their goods with the following steps :
  1. Understanding the technical informations related the goods
  2. Provide the assesment and analysis result
  3. Provide opinions of HS Code

Duty Refund

Some import duties that has been paid can be refund, we provide assistance in the refund process starting from the preparation of the required documents, the refund application letter until the refund goes into the your account
  1. Help Company understanding the customs duty that can be refund and the process
  2. Assist in preparing documents and requirements
  3. Accompany clients in the process of customs duties refund

Internal Training

Customs and trade regulations are always changing according to the international trade situation and national interests, understanding the latest regulations is important for the business, we assist you in improving your employee skills and their knowledge in the understanding Customs and related regulations to be applied in your business process :
  1. Understanding Company’s business process and / or business plan
  2. Discuss and determine the training subjects
  3. Provide the training materials
  4. Conduct the trainings etiher in HISconsulting’s, Company’s or any other venues.
  5. Training can also be conducted for Company’s clients.